Process: Want to Know How I Did It?
Challenge A: Adapting a Web-First Design System for a Handheld Scanner
The Honeywell Forge design system was built for desktop dashboards, making it incompatible with the scanner’s small screen. To solve this, I:
✔ Redesigned 80+ UI components to work on a compact handheld scanner.
✔ Prioritized readability, touch interactions, and scan efficiency.
✔ Ensured consistency with Honeywell’s design language, while optimizing for on-the-go retail use.
Challenge B: Limited Access to Competitor UI & Data
With no direct competitor insights, I:
✔ Conducted heuristic evaluations to analyze existing self-checkout pain points.
✔ Researched European scan-and-go models to inform design decisions.
✔ Interviewed internal stakeholders to validate usability assumptions.
Challenge C: Shifting Timeline & Taking Ownership
Midway, the project scope shifted, requiring quick decision-making. To adapt, I:
✔ Prioritized key features and iterated rapidly to stay on track.
✔ Maintained clear documentation for seamless handoffs to engineers.
✔ Balanced user needs and business goals, ensuring a viable solution.
🌟 Redesigned Honeywell Forge components for handheld scanner compatibility.
🌟 Created an intuitive UI to streamline retail self-checkout.
🌟 Enhanced scanner usability for on-the-go shoppers, expanding its product family beyond warehouses..
Reflection: What I've learned
✅ Designing for Hardware Constraints: Optimizing UI for small screens was a key challenge.
✅ User-Centered Thinking in Retail: Retail shoppers have different behaviors from warehouse users, requiring a distinct UX approach.
✅ Adapting to Ambiguity: Navigating timeline shifts & limited research access strengthened my problem-solving skills.
