Deloitte x SCADPro: Reimagining Deloitte’s Internal Platform Experience for New Hires
TIMELINE
Jan 2024 - Mar 2024
MY ROLE
Lead UX Designer
TEAM
2 graphic designers,2 UX researchers, 2 service designers
TOOL
Figma, Figjam, Adobe CC,
Survey Monkey, UserTesting.com
CONTEXT
Deloitte’s Purpose & DEI Office (PDEIO) partnered with SCADpro to redesign its internal web platform to help new hires and current employees better discover and engage with purpose-driven initiatives. As the lead UX designer, I led the research interviews and drove the wireframes and design system development, collaborating closely with eight PDEIO stakeholders to ensure alignment with Deloitte’s organizational goals..
PROBLEM
New hires miss chances to build relationships, understand Deloitte’s mission, and find meaningful pathways for personal and professional growth during the onboarding process.
"Getting involved and learning about the company’s purpose was only briefly touched upon and the resources provided to me were not accessible after my onboarding."
Andrew
-New graduate Analyst in Deloitte, hired in 2022
"New hires can access employee resources like sustainability and equity programs as soon as they get their laptop, but most never discover them because they’re not communicated or integrated into the onboarding experience."
Allison
-Senior consultant in Humpan Capital in Deloitte, hired in 2018
THUS WE ASKED,
So, how do we help Deloitte effectively communicate its business purpose during onboarding to integrate it into new hires’ daily roles, aligning with the expectations of employees?
APPROACH
To find the root cause in the onboarding process, I first conducted the interview with Deloitte's recent new hires and Human resource teams and analyzed how the current system is providing employee resources and onboarding information.
Insights from interview
During Summer 2024, I had a chance to work
at Honeywell Industrial Automation org.
I redesigned visual components, and designed 4 main key features of Vertex UI,that used across Vertex product family to improve usability for semiconductor fabrication stakeholders including system owners and engineers.
I lead the UI component Library rebuild to improve collaboration, versioning, and contribution model and revamped the old UI.
Current internal websites are not lacking awareness.
During Summer 2024, I had a chance to work
at Honeywell Industrial Automation org.
I redesigned visual components, and designed 4 main key features of Vertex UI,that used across Vertex product family to improve usability for semiconductor fabrication stakeholders including system owners and engineers.
I lead the UI component Library rebuild to improve collaboration, versioning, and contribution model and revamped the old UI.
SOLUTION
A guided, personalized and purposeful platform
I led designing a web-based platform that helps new hires understand their impact, build connections, and explore growth pathways at Deloitte. It brings together client impact, pro bono opportunities, firm engagement, learning programs, and performance expectations through a tailored, guided experience.
HIGHLIGHTS OF FINAL DESIGN
Personalized onboarding steps for new hires
USER SCENARIO
Designig simplicity
SOLUTION
Designig simplicity
NDA
Due to confidentiality, I cannot share the full process of this project. The visuals here are intentionally blurred to protect proprietary details. If you’re interested in seeing more feel free to reach out!
IMPACT
We shipped the platform and will be launched within 2 years by 2026.
43,000
professionals at Deloitte will be using every year.
85%